Blog

Customer support hours over the Easter weekend

29/03/2021

Friday 2nd April and Monday 5th April 2021 are public holidays in the UK, so we’ll be taking some time away from our desks on those days. Our regular email support will be available until 6pm BST on Thursday 1st April and will resume at 9am on Tuesday 6th April.

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Continuing support for photographers affected by the pandemic

23/03/2021

Today marks the first anniversary of the UK entering lockdown due to the COVID-19 pandemic, so we wanted to mark the occasion by reiterating the support that we’ve been offering our customers. Although the situation is starting to improve in the UK now and many of our subscribers are going to be getting back to […]

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Scheduled website maintenance

23/03/2021

We’re going to be carrying out some scheduled maintenance on our website servers this weekend, which is going to lead to some unavoidable downtime for our account management pages and support resources such as our knowledgebase. However, Light Blue’s online services will be unaffected and you will be able to carry on using all of […]

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Light Blue 2021.1

01/03/2021

We’re excited to announce the immediate available of Light Blue 2021.1. This is a major update to our desktop app that improves lots of the features that you use every day. Entering shoot details is faster Adding a new shoot has been streamlined, with the “New Shoot” window efficiently guiding you through the process. Light […]

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Light Blue 2021.1 release notes

01/03/2021

Light Blue 2021.1 is a major update that improves lots of the features that you use every day, including: Adding a new shoot has been streamlined, with the “New Shoot” window efficiently guiding you through the process. Dealing with contact form and API submissions has been made simpler, and it’s also much easier to use […]

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Recycling your marketing spend by using a referral network

15/02/2021

Ian spent some time chatting with Michelle Szpak recently for her training hub and community for photographers. Below is a little taster of the topics we covered in our chat. It’s near impossible to only market to clients on dates that you can fulfil, so how can you cut down on waste from enquiries that […]

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6 Tips for Branding your photography business

11/01/2021

Brand Identity can seriously improve the success rate of your business efforts across the board, if it’s harnessed correctly. It’s true, photography itself speaks volumes, but your branding will provide prospective clients with an indication of your price point, the experience you offer… and ultimately whether you are the right fit for them or not! […]

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Continuing help for subscribers affected by COVID-19

05/01/2021

Since March 2020, we’ve been offering to reduce the cost of Light Blue subscriptions by 50% for six months for any of our customers who have been affected by the COVID-19 pandemic and lockdown. That help is still open to anyone who needs it: if you need assistance but haven’t applied for our offer yet, […]

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Merry Christmas from the Light Blue team

16/12/2020

Although we’re still hard at work here in the Light Blue bunker, we thought we should take some time out to let you know when we’ll be available to help anyone who’s going to be busy over the Christmas and New Year period. We’re here to help over the festive season, but we’re going to […]

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Light Blue 2020.1.4

25/11/2020

We’ve just released Light Blue 2020.1.4, which adds more new features and some bug fixes. You can update to Light Blue 2020.1.4 by using the “Check For Updates” command from within Light Blue. You’ll find that in the Light Blue menu if you’re on a Mac, or in the Help menu if you’re using Windows. […]

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macOS Big Sur

06/11/2020

Apple is currently beta testing their next big macOS update, macOS Big Sur, and is likely to release it in the next few weeks. Big Sur is one of the biggest updates to macOS in recent years and includes lots of user interface changes as well as big changes to some of the key technologies […]

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Light Blue 2020.1.3

29/10/2020

We’ve just released Light Blue 2020.1.3, which adds more new features and some bug fixes. You can update to Light Blue 2020.1.3 by using the “Check For Updates” command from within Light Blue. You’ll find that in the Light Blue menu if you’re on a Mac, or in the Help menu if you’re using Windows. […]

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Light Blue 2020.1.2

12/10/2020

We’ve just released Light Blue 2020.1.2, which adds more new features and some bug fixes. You can update to Light Blue 2020.1.2 by using the “Check For Updates” command from within Light Blue. You’ll find that in the Light Blue menu if you’re on a Mac, or in the Help menu if you’re using Windows. […]

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Measuring the impact of the COVID-19 pandemic on your business

06/10/2020

The coronavirus pandemic is affecting all of us in a variety of ways. We’re a small company and the whole Light Blue team is either currently or previously a professional photographer, so we understand the difficulties that you are going through at the moment. Being able to measure the impact that the pandemic has had […]

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Continuing our help for subscribers affected by COVID-19

29/09/2020

The COVID-19 pandemic and lockdowns are continuing to affect professional photographers in many countries. We’re a small company and the whole Light Blue team is either currently or previously a professional photographer, so we understand the difficulties that you are going through at the moment. Since March 2020, we’ve been offering to reduce the cost […]

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Light Blue 2020.1

22/09/2020

Light Blue 2020.1 is a major update that includes big new automation features and a whole load of other improvements. Payment schedules Payment schedules allow you to easily break an invoice down into several smaller payments. That means that you can offer a payment plan to your clients and make it easier for them to […]

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Light Blue 2020.1 release notes

22/09/2020

Light Blue 2020.1 is a major update that includes big new features and a whole host of other improvements, including: Payment schedules that allow you to easily break an invoice down into several smaller payments, helping you to make larger sales and get bookings more easily. Automated payment reminders help you to get paid on […]

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We're exhibiting at the virtual Photography Show

07/09/2020

This year’s Photography Show has gone virtual, and we’re going to be there on 20 & 21 September for The Photography Show & The Video Show’ Virtual Festival. If you’d like to find out more about how Light Blue can help you to run a successful photography business, come and see us at the show! […]

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Public beta for new Light Blue features

21/08/2020

We’re really excited to announce that we’re launching a public beta of Light Blue’s latest features. Light Blue 2020.1 is a major update that includes big new features and a whole host of other improvements: Payment schedules allow you to easily break an invoice down into several smaller payments, helping you to make larger sales […]

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Mapping your customer journey

03/08/2020

What’s the one thing that you would do to make yourself stand out to your clients? Running a successful photography business relies on delivering a great service to your clients in a timely manner. There’s many steps involved in doing that and it’s important to make sure that you know what your process is, including […]

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How to Master Virtual Viewings

06/07/2020

We speak to wedding and portrait specialist Suzanne Black about how to conduct viewings remotely without losing that crucial personal touch. When it comes to viewing sessions, we’re all familiar with the ideal scenario. You invite clients to your studio at a mutually convenient time, put the kettle on, pop some biscuits on a stylish plate and […]

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New online invoice and email features

10/06/2020

We’ve made some small changes to the way that Light Blue’s online invoices and emails work. We’ll be announcing some big new features in the coming weeks but these changes have been made now so that we can start beta testing those other new features. Online invoices Our online invoice receipt emails now include a […]

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Extended assistance for subscribers affected by COVID-19

18/05/2020

We make tools to help photographers to manage & run successful businesses. As a small, independent business ourselves we recognise the challenges that our customers face and we’re keen to help. In March, we offered to reduce the cost of Light Blue subscriptions by 50% for any of our customers who have been affected by […]

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How to Upsell Wedding Albums: Tips from a Pro

05/05/2020

In the first of a series of chats with accomplished photographers, we speak to Scottish Wedding & Portrait Photographer, Suzanne Black about how to successfully but subtly persuade clients to buy an album of images celebrating their big day. What do professional photographers and the world’s biggest music stars have in common? They all like selling albums. […]

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