Compatibility with macOS Mojave and iOS 12

In the very near future, Apple are going to release macOS Mojave and iOS 12. Because many of our customers like to upgrade their Macs, iPhones, and iPads as soon as new operating systems become available, we’ve been testing the latest versions of our apps with both new operating systems.

Light Blue 7 and the latest version of our iOS app appear to work well with Apple’s latest operating systems. However, we can never be entirely sure that Apple won’t change something before the release of either operating system, so please read on for the important health warning…

Health warning

As with all major operating system updates, it is a very sensible idea to be cautious about updating all of your computers and mobile devices at the same time. Although our testing of Light Blue 7 and version 4 of our iOS app has been positive so far, there is every chance that Apple could change something that breaks compatibility or that we’ve missed something because we can’t test every conceivable combination of devices and settings.

If you rely on Light Blue to run your business, we would therefore recommend holding off from updating your operating system as soon as the latest versions of macOS and iOS come out. At the very least, if you absolutely must update on day one, make sure that you have at least one computer and iOS device on the ‘old’ operating system until you’ve had a chance to test that all of the features that you depend on are fully functional.

Also, please note that our testing has been has been focussed on the latest versions of our desktop and mobile app. The vast majority of our customers are already using Light Blue 7.1.3 and version 4.2 of our iOS app, and if you’re using older version of either the desktop or mobile app then please update to the latest version to ensure that you’re able to take advantage of all of the new features and bug fixes that we’ve been adding. You can update the desktop app by using the ‘Check for updates’ command (in the ‘Light Blue’ menu if you’re on a Mac, or in the ‘Help’ menu if you’re using it on Windows), and you can update the iOS app via the App Store.

Light Blue for iOS, version 4.0

This update brings more of the desktop version of Light Blue’s features over to iOS, including lots of the features that we added in Light Blue 7:

• Light Blue’s optional password protection feature now works on iOS, and if you have a device that supports Face ID or Touch ID you can use that to quickly and securely log into the app.

• The app’s built-in calendar can now display events from the Calendars app, to make it easier to schedule your shoots and appointments around your personal commitments.

• Incoming emails and text messages are now included in the Inbox, and you can use them to create new enquiries.

• The Inbox can now display items that are more than 28 days old.

• You can now trash and restore records from the main sections in the iOS app, just like you can in Light Blue 7. You can access the trash via the Settings screen.

• When you create an email from our iOS app, we now automatically set the BCC to the unique ID for the record that you created it from. That means that – even though the email isn’t sent via Light Blue itself – you’ll get a copy of it in that record’s Activity panel.

• Light Blue 7’s shoot tags now appear in the iOS app.

• Added support for Light Blue 7’s new custom field types.

• Add support for the new VAT number fields that were added in Light Blue 7.

• The new mailing list opt-in detail fields that we added in Light Blue 7.1 now appear in the iOS app, and are set when you import a form that contains a mailing list opt-in checkbox.

• Added support for Light Blue 7’s new Sale and Quote fields.

• If you’re in the middle of editing a field, its value is automatically saved when you switch to another app.

• Shoot and Contact references are now displayed, if you’ve turned that option on via the desktop app.

• You can now create a Sale from a Quote.

• When you change the status or type of an appointment, the app will ask you if you want to add / remove workflows.

• Items on Sale, Quote, Purchase, and Payment records can now be reordered.

• You can now reorder shoot requests within a group.

• Your localised versions of “wedding”, “bride”, and “groom” will now trigger special wedding-related behaviour, just like they do in Light Blue 7.

• Notes in Shoot, Contact, etc, records display more of their text without you having to drill down into them.

• Tasks are now sorted alphabetically within a date & linked record, to match their sorting in Light Blue 7.

• When you add a new contact to a shoot, you’re now asked if you want to make that contact part of a group.

• When you import a form that contains contacts, new contacts are no longer automatically grouped.

• When you cancel a shoot, the app now offers to cancel any future appointments for that shoot rather than deleting them.

• Fixed a bug where deleting a session from the ‘Current Events’ screen would only delete that particular session, rather than moving the shoot to the trash.

• Timezone handling has been improved for items displayed in the Inbox.

• Fixed a bug that made previewing contracts not display properly.

• Fixed a problem where new shoot requests added via the app didn’t have a sort order assigned to them, so reordering them could be unpredictable.

• Added better support for the iPhone X screen, and implemented iOS 11’s large titles in list views.

Light Blue for iOS, version 3.4

We’ve just released a minor update to our iOS app, which fixes a problem that could make it hard to preview the text of a contract.

If your iOS devices aren’t set to automatically install app updates, you can manually update your copy of our app by going into the App Store app on each of your devices.

Compatibility with macOS High Sierra and iOS 11

In the very near future, Apple are going to release macOS High Sierra and iOS 11. Because many of our customers like to upgrade their Macs, iPhones, and iPads as soon as new operating systems become available, we’ve been testing the latest versions of our apps with both new operating systems.

Light Blue 6 and the latest version of our iOS app appear to work well with Apple’s latest operating systems. However, we can never be entirely sure that Apple won’t change something before the release of either operating system, so please read on for the important health warning…

Health warning

As with all major operating system updates, it is a very sensible idea to be cautious about updating all of your computers and mobile devices at the same time. Although our testing of Light Blue 6 and version 3 of our iOS app has been positive so far, there is every chance that Apple could change something that breaks compatibility or that we’ve missed something because we can’t test every conceivable combination of devices and settings.

If you rely on Light Blue to run your business, we would therefore recommend holding off from updating your operating system as soon as the latest versions of macOS and iOS come out. At the very least, if you absolutely must update on day one, make sure that you have at least one computer and iOS device on the ‘old’ operating system until you’ve had a chance to test that all of the features that you depend on are fully functional.

Also, please note that our testing has been has been focussed on the latest versions of our desktop and mobile app. The vast majority of our customers are already using Light Blue 6.2.3 and version 3.3 of our iOS app, and if you’re using older version of either the desktop or mobile app then please update to the latest version to ensure that you’re able to take advantage of all of the new features and bug fixes that we’ve been adding. You can update the desktop app by using the ‘Check for updates’ command (in the ‘Light Blue’ menu if you’re on a Mac, or in the ‘Help’ menu if you’re using it on Windows), and you can update the iOS app via the App Store.

Compatibility with macOS Sierra and iOS 10

In a couple of weeks, Apple are going to be releasing macOS Sierra (yes, they really have stopped called it “Mac OS X”) and iOS 10. Because many of our customers like to upgrade their Macs, iPhones, and iPads as soon as new operating systems become available, we’ve been testing the latest versions of our apps with both new operating systems.

The good news is that Light Blue 6.1.2 seems to work well with macOS Sierra, and our new iOS app appears to be working well with iOS 10. However, we can never be entirely sure that Apple won’t change something before the release of either operating system, so please read on for the important health warning…

Health warning

As with all major operating system updates, it is a very sensible idea to be cautious about updating all of your computers and mobile devices at the same time. Although our testing of Light Blue 6 and version 3 of our iOS app has been positive so far, there is every chance that Apple could change something that breaks compatibility or that we’ve missed something because we can’t test every conceivable combination of devices and settings.

If you rely on Light Blue to run your business, we would therefore recommend holding off from updating your operating system as soon as the latest versions of macOS and iOS come out. At the very least, if you absolutely must update on day one, make sure that you have at least one computer and iOS device on the ‘old’ operating system until you’ve had a chance to test that all of the features that you depend on are fully functional.

Also, please note that our testing has been has been focussed on the latest versions of our desktop and mobile app. The vast majority of our customers are already using Light Blue 6.1.2 and version 3 of our iOS app, and if you’re using older version of either the desktop or mobile app then please update to the latest version to ensure that you’re able to take advantage of all of the new features and bug fixes that we’ve been adding. You can update the desktop app by using the ‘Check for updates’ command (in the ‘Light Blue’ menu if you’re on a Mac, or in the ‘Help’ menu if you’re using it on Windows), and you can update the iOS app via the App Store.

Light Blue for iOS, version 3.0

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We’re pleased to announce a major update to our iOS app, Light Blue for iOS 3.0, which brings huge improvements to Light Blue for iPhone and iPad users.

Helping you to run your photography business on the go

Version 3 of our mobile app has been rewritten to be faster, easier to use, and bring across some of the most popular features from the Mac OS X and Windows versions of Light Blue. The feedback from our beta testers has been excellent, and we’re very happy to be able to give all of our customers access to the new app today.

As well as a comprehensive redesign, one of the major improvements in the new app is that it syncs your data without interrupting your ability to use the app. This means that, if you need to look something up quickly, you can just dip into the app and do so without having to wait for it to finish syncing your latest changes. It also means that, as soon as you make any changes, they’re synced straight back up to your Light Blue account without you having to remember to manually trigger a sync.

Of course, syncing the app with your account requires an internet connection, but connectivity can be hard to come by when you’re out on a shoot or at a meeting. The beauty of Light Blue being an app rather than a service that you use via a website is that all of your data is stored on your iPhone or iPad, and that you can carry on using it even when you don’t have an internet connection or find yourself with poor data coverage. Any changes that you make while you’re offline are saved locally, and when you get back into mobile or wifi coverage then you can just launch the app again to sync any changes you made while you were offline up to your account.

Our new mobile app includes many new and improved features, but here’s a quick overview of some of the most important additions.

Calendar

Adding a calendar view was one of the most popular feature requests for our mobile app, and this update includes a really helpful one. The calendar gives you a great overview of your bookings and enquiries, and brings over all of the colour-coding of events that you set up in the desktop version of Light Blue so you can quickly see what kind of bookings you’ve got on any given day.

You can also add events directly to the calendar, which makes it easy to search through your diary for an available date and book new enquiries in when you’re out of the office.

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Task manager

Light Blue’s task manager is now available in our mobile app, allowing you to keep on top of your to-do list when you’re out and about. You can also schedule in new tasks (including using workflows to quickly add a whole series of tasks to a shoot), so if inspiration strikes when you’re out and about then you can quickly set up reminders from within the app.

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Contracts & forms

One of Light Blue’s most popular features is our online contract & booking form system, and our new mobile app lets you publish contracts and forms from your iPhone or iPad. You can have these contracts & forms emailed to your client, just like you do from the desktop app, or you can open them up right there on your device.

So, if you’re at a meeting with a client and they decide to book you, you can add one of your contract templates to that client’s shoot, open up the published contract on your iPad, and hand it over to your client so that they can sign it right there and then. Our beta testers tell us that doing this with the Apple Pencil and an iPad Pro is particularly impressive in client meetings.

Because our online contracts and forms are hosted on our servers, you’ll need an internet connection to be able to use these features in our mobile app.

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Publishing invoices

Our new app can also make use of Light Blue’s online invoice payment service, so you can create invoices in the app and send them to your client for payment online.

This great feature allows you invoice a client for a job as soon as you’ve finished it, maybe even before you’ve left the location. You’ve got access to all of the price lists that you’ve set up in the desktop app, so it’s quick and easy to build an invoice without having to go back into the office.

Inbox

Light Blue’s Inbox is used to turn messages you’ve received from your contact form into a new enquiry, accept signed contracts, and process payments that have been made online. All of these features have been brought over to our new mobile app, which allows you to handle even more of your admin quickly and easily while you’re on the road.

For example, if you’ve got your contact form set up to send new messages to your Light Blue account, you can use the Inbox on your iPhone to create a new Shoot record when a new enquiry comes in. You can then use one of the email templates that you’ve set up in the desktop version of Light Blue to quickly respond to your prospective client by creating a new email in Apple’s Mail app.

One feature that we haven’t been able to bring across from the desktop app’s Inbox is importing emails, because iOS apps are tightly controlled and isolated from each other and therefore we can’t import emails from the Mail app. However, we’re working on plans that might eventually allow us to add this feature in a future update.

And much more…

These are just a few of the most important improvements that we’ve made in our new iOS app. You can find out more, and see it in action, in some of the new video tutorials that we’ve recorded:

We’ll also be going into more detail in our webinars. You can find a list of our forthcoming webinars, plus recordings of previous ones, in the Help section of our website.

How to get it

Our new iOS app is available to all of our subscribers via the App Store. You can either use this link to go straight to the app, or search for it by its full name: “Light Blue – business management software for photographers”. If you already have the old app installed, you can upgrade to the new version via the App Store (or if you’ve turned on automatic updates, it might already have been upgraded for you!).

The app is a free download from the App Store, but requires a subscription to our online services. Each iPhone and iPad you connect to your Light Blue account counts towards the number of devices on your account. For example, if you want to use Light Blue on a desktop computer, a laptop, an iPhone, and an iPad, that’s a total of four devices so you’ll need to be on our plan that allows you to use up to five devices on your account.

You can upgrade your subscription to add more devices by logging into your account on our website and using the “change your number of devices” link.

What about Android?

Although most of our customers seem to prefer using iPhones and iPads, we’re very keen to make Light Blue available on as many mobile devices as possible.

Previously, it’s been very hard for a small team like ours to produce apps for Android as well as iOS. However, one of the main reasons why we’ve undertaken this huge project to rewrite our iOS app is because we wanted to lay the groundwork for making Light Blue available on Android.

You can read more about our plans for Android in this blog post.