Category: macOS

Light Blue 2022.1.2 release notes

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We’ve just released Light Blue 2022.1.2, which is a minor update that adds new features and fixes bugs reported since we launched Light Blue 2022.1. It includes the following changes:

  • You can now import GotPhoto orders into Light Blue as sales, using the GotPhoto orders export CSV format. You’ll find the “Import GotPhoto Orders CSV” command in the Records menu and Light Blue will offer to set up one of your shoot custom text fields to store the GotPhoto job ID and automatically link all of the orders for a particular GotPhoto job to the correct Light Blue shoot.
  • Added an “Open URL In Browser” button to our HTML editor’s link dialog, to allow you to test the URL.
  • Made the member of staff linked to a mileage claim available in the query window.
  • Fixed a bug where the Preferences window could show a grey bar at the top on macOS 12.
  • Fixed a bug that could cause the quick sale window to default to the wrong tax rate.
  • Fixed a bug that could show options that don’t apply to the selected type of report when changing the “basis” option.
  • Fixed a bug where converting a workflow message to a normal message for an appointment that’s also linked to a shoot could use the shoot’s details instead of the appointment’s details for %EventX% mail-merge tags.
  • Fixed a bug where Sale “next payment due date” and “next payment amount” values could be incorrect if the payment schedule due dates have been manually edited.
  • Fixed a bug where clicking the “Export Template” button in “Email Templates” section of Preferences window doesn’t save changes to the body of the email.
  • Fixed a bug where the cash basis version of the tax report can fail to show the tax amount for some individual payments.
  • Fixed a bug where importing sales from a CSV file and using the “Tax name” column would not save the that tax name and would instead show it as “Custom”.
  • Fixed a crash that could occur when editing a form that has a contact roles control that doesn’t specify any roles.
  • Fixed a crash that could occur when editing a quote with a percentage booking fee when using a space as your thousands separator.

Light Blue 2022.1 release notes

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Light Blue 2022.1 is a major update that introduces an online scheduling tool that allows your clients to book shoots and appointments directly into your diary. You no longer need to send messages back and forth to find the perfect time, or rely on complicated integrations with third-party tools.

Setting up our online scheduling tool is quick and easy, and you can choose which types of shoot or appointment are available online. Your availability is updated in real-time as you (and your clients!) schedule events in your diary, and it’s easy for you to set up regular availability as well as ad-hoc availability for specific types of event.

Our new online scheduling features also give you options to include a customised booking form, contract, and booking fee when a client is scheduling a shoot, making the online booking process easier than ever. It’s also tightly integrated with Light Blue’s automation tools, so the reminder emails, text messages, and tasks from your workflows help you to deliver great a great service for your clients.

Read on for a summary of the other new features and changes included in Light Blue 2022.1…

Continue reading “Light Blue 2022.1 release notes”

Light Blue is compatible with major iOS, macOS, and Windows updates that are coming soon

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We’re entering a bumper season for major OS updates: iOS 15 is due to be released next week, Windows 11 is coming in October, and macOS 12 will probably be arriving in October or November.

We’ve been testing the current version of Light Blue with the beta versions of these major OS updates and it seems to be working well. However, please read on for our usual health warning about the dangers of installing a major operating system update as soon as it’s available!

Health warning

As with all major operating system updates, it is a very sensible idea to be cautious about updating your computers or mobile devices until Apple and Microsoft have had a chance to fix some of the bugs that will inevitably be present in the next versions of iOS, macOS, and Windows. Although our testing with their betas has been positive so far, there is every chance that Apple or Microsoft could change something that breaks compatibility or that we’ve missed something because we can’t test every conceivable combination of devices and settings.

If you rely on Light Blue to run your business, we would therefore recommend holding off from updating your operating system as soon as the new versions of macOS or Windows are available. At the very least, if you really really want to update on day one, make sure that you have at least one computer on the ‘old’ operating system until you’ve had a chance to test that all of the features that you depend on are fully functional.

Also, please note that our testing has been has been focussed on the latest version of our desktop app. The vast majority of our customers are already using Light Blue 2021.2, and if you’re using older version of our desktop then please update to the latest version to ensure that you’re able to take advantage of all of the new features and bug fixes that we’ve been adding. You can update the desktop app by using the ‘Check for updates’ command (in the ‘Light Blue’ menu if you’re on a Mac, or in the ‘Help’ menu if you’re using it on Windows).

macOS Big Sur

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Apple is currently beta testing their next big macOS update, macOS Big Sur, and is likely to release it in the next few weeks. Big Sur is one of the biggest updates to macOS in recent years and includes lots of user interface changes as well as big changes to some of the key technologies behind the scenes.

We’ve been testing Light Blue 2020.1 with the macOS Big Sur betas and Light Blue appears to work well with it. However, please read on for our usual health warning about the dangers of installing a major operating system update as soon as it’s available!

Health warning

As with all major operating system updates, it is a very sensible idea to be cautious about updating your computers until Apple have had a chance to fix some of the bugs that will inevitably be present in the first version of macOS Big Sur. Although our testing of Light Blue 2020.1 on macOS Big Sur has been positive so far, there is every chance that Apple could change something that breaks compatibility or that we’ve missed something because we can’t test every conceivable combination of devices and settings.

If you rely on Light Blue to run your business, we would therefore recommend holding off from updating your operating system as soon as macOS Big Sur is available. At the very least, if you really really want to update on day one, make sure that you have at least one computer on the ‘old’ operating system until you’ve had a chance to test that all of the features that you depend on are fully functional.

Also, please note that our testing has been has been focussed on the latest version of our desktop app. The vast majority of our customers are already using Light Blue 2020.1, and if you’re using older version of our desktop then please update to the latest version to ensure that you’re able to take advantage of all of the new features and bug fixes that we’ve been adding. You can update the desktop app by using the ‘Check for updates’ command (in the ‘Light Blue’ menu if you’re on a Mac, or in the ‘Help’ menu if you’re using it on Windows).

macOS Catalina

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tl;dr: Light Blue 8.2 is fully compatible with macOS Catalina and is a free update for all of our subscribers.

Apple have just released this year’s major macOS update, macOS Catalina. Catalina includes some really big changes behind the scenes, including dropping support for 32-bit apps and introducing new security and privacy measures.

We recently released Light Blue 8.2, which is fully compatible with macOS Catalina. You can update to Light Blue 8.2 by using the “Check For Updates” command in Light Blue or by downloading the installer from your Light Blue account.

Mandatory health warning: As with all major operating system updates, it is a very sensible idea to be cautious about updating all of your computers and mobile devices at the same time. If you rely on Light Blue to run your business, we would therefore recommend holding off from updating your operating system as soon as the latest version of macOS comes out. At the very least, if you absolutely must update on day one, make sure that you have at least one computer on the ‘old’ operating system until you’ve had a chance to test that all of the apps that you depend on are fully functional.

Light Blue 8.2

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We’ve just released Light Blue 8.2, which builds on the success of Light Blue 8 by adding new features, improving existing features, and squashing bugs.

Light Blue 8.2 is a free update for all of our subscribers. You can install the update by using the “Check For Updates” command in Light Blue (which is in the Light Blue menu on macOS, or in the Help menu on Windows) or by downloading the installer from your Light Blue account.

macOS Catalina compatibility

This update adds compatibility with macOS Catalina, which is expected to be released in October 2019. Please make sure that you install this update if you’re going to upgrade your Mac to macOS Catalina.

Online contract, forms, and online invoice translations

All of the text in our online contracts, forms, and online invoices can now be translated so that they can be presented in any language! We’ve provided French and German translations as part of Light Blue 8.2, but please get in touch if you’d like to find out more about adding other languages.

Home screen and activity improvements

  • Shoots displayed on the Home screen now include their location summary, so you can see where you’re going at a glance.
  • The task manager now includes totals next to its group headings.
  • The quick query totals for each of Light Blue’s main sections are displayed more quickly when you have large quantities of data.
  • Added a preference for displaying the time and date of all items in the Activity panel instead of just the date.

Email and text message improvements

  • We’ve made it much simpler to include images in your emails and email templates. When you’re adding an image to an email, we can now host that image for you to save you from needing to host the image yourself.
  • Improved the performance of our HTML editor when working with large quantities of text.
  • The “Insert Link” button in our HTML editor now allows you to add links to images as well as text.
  • Removed the ability to add multiple levels of indentation to ordered and unordered lists in emails, because they’re not a standard HTML feature and some email clients (especially Gmail) don’t display them properly.
  • When you’re replying to emails where the email address is of the form “Someone’s name <someone@example.com>”, we now strip the name part out automatically. We can also handle email addresses of the form “Someone’s name [mailto:someone@example.com]”
  • Added support for GroupHead: prefixes for contact mail-merge tags in workflow emails and text messages.
  • Fixed a problem where a manually created text message could be displayed with the wrong time until it’s sent.
  • Fixed a bug where the “Insert Link” button in our HTML editor could remove the first letter of the text you’re adding a link to.

Other client portal improvements

  • We’ve changed all references to “public forms” to “contact forms” because that’s what most photographers use them for!
  • When you receive a new lead from a contact form, we include the name of the lead in the subject line if you have a “main contact” control in your form.
  • The receipt email for online invoices now has more sensible headings when the invoice had previously been partially paid.
  • Worked around a problem where Gmail could fail to display the button text in our client portal emails in the correct colour.

Other improvements and bug fixes

  • When importing a price list from a CSV file, we now automatically handle currency symbols and preserve the order of the items in your price list.
  • You can now save and reload import orders when doing a “shoots and contacts” data import.
  • When you use the “Mark Founds Shoots As Completed” housekeeping command, you now have an option to change the status of enquiries as well as confirmed shoots.
  • The “Add contact” dialog now allows you to set the label for any new addresses that you’re adding.
  • The “Save New Product” button in the sale item editing dialog now allows you to save items with a negative or zero price, as well as items with a positive price.
  • Our Australian English localisation now refers to “State” instead of “County”.
  • The “Update Linked Contact’s Address” command now explains why you can’t update the linked contact’s address when there are no changes to save.
  • Fixed a crash that could occur on macOS when creating a reply to an email containing emoji.
  • Fixed a bug that could prevent the Contacts, Calendars, or Reminders permission dialogs from being displayed on macOS Mojave or newer.
  • Fixed a problem where the records list contextual menu in the Preferences window would never enable any of its items and the “Move Record to Trash” menu item was also disabled.
  • Fixed the title of the calendar note dialog on Windows.
  • Fixed a bug where background threads the load the contents of the Inbox and Outbox could persist after they’ve finished their job.
  • Fixed a problem where the “Skip This Version” button in the Windows version of our autoupdater wouldn’t remember that you’ve skipped that version when you quit and relaunch Light Blue.
  • In the background activity window, if you’re doing a large sync and a temporary error turns the sync status text red, it’s now changed back to black as soon as the error is cleared.

Compatibility with macOS Catalina and iOS 13

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Over the next few weeks, Apple are going to be releasing major upgrades to macOS and iOS.

iOS 13 is going to be released on 19 September. We have already updated our iOS app to support iOS 13, so please ensure that you use the App Store to update to version 4.6.2 of our app before you update any devices to iOS 13.

macOS Catalina is going to be released in October. We are currently beta testing Light Blue 8.2, which includes an important change that fixes a printing-related problem with macOS Catalina (as well as exciting new features for all of our subscribers!). We will be releasing Light Blue 8.2 before Apple release macOS Catalina, but if you’d like to join our list of beta testers so that you can start using Light Blue 8.2 straight away then get in touch!

Health warning

As with all major operating system updates, it is a very sensible idea to be cautious about updating all of your computers and mobile devices at the same time. Although our testing of Light Blue 8.2 and version 4.6.2 of our iOS app has been positive so far, there is every chance that Apple could change something that breaks compatibility or that we’ve missed something because we can’t test every conceivable combination of devices and settings.

If you rely on Light Blue to run your business, we would therefore recommend holding off from updating your operating system as soon as the latest versions of macOS and iOS come out. At the very least, if you absolutely must update on day one, make sure that you have at least one computer and iOS device on the ‘old’ operating system until you’ve had a chance to test that all of the features that you depend on are fully functional.

Also, please note that our testing has been has been focussed on the latest versions of our desktop and mobile app. The vast majority of our customers are already using Light Blue 8 and version 4 of our iOS app, and if you’re using older version of either the desktop or mobile app then please update to the latest version to ensure that you’re able to take advantage of all of the new features and bug fixes that we’ve been adding. You can update the desktop app by using the ‘Check for updates’ command (in the ‘Light Blue’ menu if you’re on a Mac, or in the ‘Help’ menu if you’re using it on Windows), and you can update the iOS app via the App Store.

Using quotes to forecast income in Light Blue

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We know that one of the most important parts of your business admin is being able to forecast accurately. Being able to know exactly what is happening in your business at any time helps you to plan for the future.

With Light Blue, you can run various reports to check your business finances, one very useful one is the ‘Income Forecast’ report. This uses the quotes function in Light Blue so will be really handy for wedding and commercial photographers (who often use quotes when confirming a booking with a client).

To run the report select Reports > ‘Custom Reports’ > ‘Income Forecast’ to create an income forecast. This will bring up all quotes with a status of “Accepted” or “Awaiting Invoicing”.

The information from these searches and reports is displayed in the list view, where you can see all of the records that meet your given criteria. The default view shows a list of all future income due grouped by the date the quote was created.

You may want to preview your projected income from a particular type of work over a given period. In that case, you can use Light Blue’s powerful querying tools to find the information that you need

Maybe there’s a month you’re not very busy with weddings and want to run a portrait promotion to fill the shortfall for that month? Without planning you don’t know where your income gaps are.

You can use the query function to search for your expected income over a particular period. In this example we have run a query for quotes where the shoot type is “Weddings” and the start date is “In Next Calendar Year” and the status is “Accepted”. This will show us all next year’s wedding where the client had accepted a quote.

You can adjust the columns within the list view to show whatever you find useful. By going to Window > “Customise List View” and you’ll see this dialog. To view the balance due each month, simply add the “Balance Due”, “Shoot Title” and “To Invoice” fields to the “Columns” section, then make sure they are grouped by “Balance Due Month”.

By using the “To Invoice” column it takes account of the booking fee already paid so this will give you a really clear idea of your monthly wedding income forecast for next year.

How do you use the reports in Light Blue? We’d love to hear how you find Light Blue helps you to keep track of your business!

macOS and iOS public betas: our annual health warning

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Apple have a reliable schedule of releasing major updates to macOS and iOS in the Autumn, and we can expect macOS Catalina and iOS 13 to be released towards the end of September 2019.

For the last few years, Apple have been releasing public betas of their major operating system updates in the Summer. Installing these public betas can be risky because they’re likely to contain bugs, and many apps won’t be updated to support major new OS updates until close to the official release date.

We would advise against installing major OS update betas on any device that you rely on to get work done and – even when they’re released to everyone – we always advise customers to be cautious about rushing to update. This year’s public betas seem to be causing problems with a wide range of apps, so we’d recommend staying away from them unless you absolutely have to install them for some reason!

We’re keeping a close eye on macOS Catalina and iOS 13, so expect to hear more about them from us in September.

Compatibility with macOS Mojave and iOS 12

Reading Time: 2 minutesIn the very near future, Apple are going to release macOS Mojave and iOS 12. Because many of our customers like to upgrade their Macs, iPhones, and iPads as soon as new operating systems become available, we’ve been testing the latest versions of our apps with both new operating systems.

Light Blue 7 and the latest version of our iOS app appear to work well with Apple’s latest operating systems. However, we can never be entirely sure that Apple won’t change something before the release of either operating system, so please read on for the important health warning…

Health warning

As with all major operating system updates, it is a very sensible idea to be cautious about updating all of your computers and mobile devices at the same time. Although our testing of Light Blue 7 and version 4 of our iOS app has been positive so far, there is every chance that Apple could change something that breaks compatibility or that we’ve missed something because we can’t test every conceivable combination of devices and settings.

If you rely on Light Blue to run your business, we would therefore recommend holding off from updating your operating system as soon as the latest versions of macOS and iOS come out. At the very least, if you absolutely must update on day one, make sure that you have at least one computer and iOS device on the ‘old’ operating system until you’ve had a chance to test that all of the features that you depend on are fully functional.

Also, please note that our testing has been has been focussed on the latest versions of our desktop and mobile app. The vast majority of our customers are already using Light Blue 7.1.3 and version 4.2 of our iOS app, and if you’re using older version of either the desktop or mobile app then please update to the latest version to ensure that you’re able to take advantage of all of the new features and bug fixes that we’ve been adding. You can update the desktop app by using the ‘Check for updates’ command (in the ‘Light Blue’ menu if you’re on a Mac, or in the ‘Help’ menu if you’re using it on Windows), and you can update the iOS app via the App Store.