Light Blue 6.2

We regularly release free updates to Light Blue that tweak existing features and fix bugs. Today, we released Light Blue 6.2 for macOS and Windows, which adds a variety of enhancements as well as fixing a few bugs.

If you’re one of our subscribers, or if you’ve bought a standalone licence for Light Blue 6, you can download this latest update by using the ‘Check For Updates’ command from within Light Blue. If you’re using a Mac, you’ll find this command in the ‘Light Blue’ menu. If you’re using Windows, it will be in the ‘Help’ menu.

Light Blue 6.2 includes the following changes:

  • When running a VAT report, the reporting period now defaults to the previous two months if you’re using Light Blue in Ireland.
  • Importing a ShootProof order now attempts to link to a matching Contact and Shoot record. We also store the email address and phone number provided by your client in the Sale record’s Notes field.
  • You can now import semicolon-delimited files in any situation where Light Blue is expecting a CSV file.
  • When importing purchases from a CSV file, we’ve improved our attempts to find a matching Contact record for the supplier by attempting to find a unique match for the supplier name instead of relying on a complete match for both the name and address. We’ve also fixed a bug that could make importing a CSV file that contains currency symbols fail.
  • You can now import a whole folder of ProSelect XML files via the Records menu.
  • On Windows, dialog windows would open on the main screen even when Light Blue is on a secondary screen. We’ve also made it so that, if you move the main window, preferences window, or background activity window onto a secondary screen then they will reopen in the same position when you next open them.
  • We’ve added a ‘Mark Found Shoots as Completed’ command to the Housekeeping section of the Records menu. This is helpful for anyone who wants to mark a whole batch of shoots as completed in one go.
  • The Housekeeping section of the Records menu and the cog menu in the Task Manager now allow you to delete all tasks that are overdue by more than a month, to assist anyone whose list of outstanding tasks has got too long to be useful.
  • The ‘Mark Stale Enquiries as Cancelled’ command in the Housekeeping section of the Records menu wasn’t working.
  • The way that quotes are displayed in the ‘Linked Records’ panel has been improved to prioritise displaying the quote’s status.
  • We’ve added support for using a proxy server to Light Blue. If you need to use a proxy server to connect to the internet, you can enter its details in the ‘General Preferences’ section of the Preferences window.
  • When printing a contact record, you can now include the contact’s history and to-do list.
  • When publishing an invoice for online payment, the email template is always reset to its default wording rather than reusing any modifications you have already made to that invoice’s email.
  • When you attempt to publish a contract where the reminder email settings aren’t valid, we now display a more helpful error message.
  • When editing a workflow, steps are now automatically deleted if they don’t contain a description.
  • When previewing a contract template, if there was an error syncing the template then the progress bar could fail to go away.
  • If you’re using Light Blue’s password protection feature, the currently logged in user is now recorded when you add a Document to the Activity panel of a record.
  • When running a tax report on a cash basis, the totals for your purchases are now displayed at the bottom of the list of purchases as well as at the top of the report.
  • Quote mail-merge tags can now be used in Form emails.
  • Fixed a problem with Google Calendar publishing that could cause the app to run slowly.
  • Fixed a bug that made it hard to select a linked shoot if you’re adding mileage via the Preferences window instead of via a Shoot record.
  • Fixed an error message that could appear when a shoot or contact is linked to more than 1,000 other records.
  • Fixed a problem where items in the Reports menu could fail to enable or disable correctly.
  • Changing a shoot session’s date could fail to update the due dates of that shoot’s outstanding tasks.
  • On a Mac, we’ve fixed a problem where some fonts would print as Times New Roman when using our built-in templates.
  • The ‘Export Financial Information’ command now correctly escapes double-quote characters.
  • Line breaks in ProSelect order files are now imported correctly.
  • Duplicating a shoot now duplicates its request groups correctly.
  • A failed MPA Cherubs import could leave Light Blue unable to save records.
  • Fixed some in correct French translations.
  • If you’re using one of our template translations, Sale records that are created from a Quote now use a localised version of the word “Quote” for its reference.
  • Fixed any crash reports that have been sent to us.

Light Blue at The Photography Show 2017

The Photography Show in Birmingham is the UK’s biggest photography trade show, and we’ll be there on stand A68 from Saturday 17 March through to Tuesday 21 March.

If you’d like to find out more about how Light Blue can help you to run a successful photography business, we’d be delighted to see you there. We’ll be running demos throughout the day, and coming to see us at the show is the perfect opportunity to ask us any questions you might have about how you can put Light Blue to work for your business.

Admission to The Photography Show is free for professional photographers, and the deadline for registration is Wednesday 15 March. You can register for the show by visiting its website.

Free one-to-one training at the show

We’re going to be running demos throughout the show for people who are new to Light Blue, but we love seeing existing customers so please come and say hello!

This year, we’re also offering free one-to-one training at the show. If there’s anything that we can help you with, or that you’d like to talk to us about, you can book a free 20 minute session with us so that we can give you our undivided attention.

We’re only able to offer a limited number of one-to-one sessions at such a busy show, so please make sure to book in advance to avoid disappointment.

Scheduled server maintenance

We’re going to be carrying out some essential server maintenance this Sunday morning, from 07:00 GMT.

Our online services will be briefly interrupted. From previous experience, we expect the downtime to only be a couple of minutes. Light Blue’s desktop and iOS apps will continue to work while our servers are offline, but our online services (including data synchronisation, forms, and contracts) will be unavailable.

We’ll also be doing some more extended work on the servers that run our website, and that will mean that our website will be offline a bit longer. These servers are completely separate from the ones that run our online services, so even though our website might be offline then Light Blue will be fully functional!

New client portal styling options for Light Blue’s online forms and contracts


Light Blue’s online forms and contracts are among its most popular features, and they’ve been particularly useful to photographers who want to cut down on the amount of admin work that they have to do.

Using Light Blue’s contact forms makes it easier to keep track of enquiries and use Light Blue to convert them into bookings. Our online contract signing service makes the process of confirming a booking simpler for both you and your client. And our forms can also be used to gather all of the information that you need from your clients to do a great job for them.

New client portal styling options

We’re delighted to introduce some new styling options for the client portal that hosts all of these great features for you. These changes give you much greater control over the look of Light Blue’s forms, contracts, and online invoices, which means that you can now customise them to fit much more closely with your branding. Whether you’re embedding one of our contact forms into your own website, or asking a client to sign a contract via the client portal, these new options offer a lot more flexibility.

You can start customising your client portal right now, by logging into your account and going to the ‘Client Portal settings‘ section.

New Retina and hi-res image options

We’ve also added support for Retina or hi-res header images in the client portal. You’ve always been able to customise the client portal by uploading a header image that contains your logo and extra branding, but now you can make it look great on computers, phones, and tablets of all sizes and resolutions by providing an optional hi-res image as well as the standard lo-res image.

Find out more in this week’s webinars

If you’d like to find out more about Light Blue’s new client portal styling options, or more about our online services in general, we’re hosting two special webinars for you on Wednesday.

An introduction to Light Blue’s online forms and contract signing webinar, 13:30 GMT on Wednesday 8 March. This free webinar will show you the benefits of using Light Blue’s online forms and contract signing features, including how to set them up and how to use our new formatting and styling options to make your client portal fit in with the rest of your website and branding.

Styling Light Blue’s client portal to match your company’s branding, 15:00 GMT on Wednesday 8 March. This free webinar will show you how to use Light Blue’s new formatting and styling options to make your client portal fit in with the rest of your website and branding.

Meet our SWPP stand team – Suzanne Black

We’re really luck to have Suzanne Black joining us one our stand at the Societies Convention 2017. Suzanne is an award-winning professional Scottish wedding photographer offering a bespoke client service, shooting all types of weddings from intimate elopement weddings to grand Scottish castle weddings and everything in between.

Working from her studio on the family farm in Fife, Suzanne also shoots maternity, baby and family portraits, as well as offering commercial photography.

Suzanne Black, Wedding Photographer in Scotland

Light Blue has been fantastic helping me run my business. I shoot weddings portrait and commercial work so keeping in top of all the admin is essential. I love the fact that the workflows and online forms and payment keep everything so streamlined. I spend a lot of time traveling so efficiency in my business is important to me. I can quickly import an enquiry, send them a response from my template emails or booking form and payment request with the push of the button whether sitting at my desk or on the go from the iOS app.

Suzanne Black, Wedding Photographer in Scotland Suzanne Black, Wedding Photographer in Scotland Suzanne Black, Wedding Photographer in Scotland Suzanne Black, Wedding Photographer in Scotland

Meet our SWPP stand team – Mark Ashworth

We’re delighted to have Mark joining us on our stand at the Societies 2017 trade show. Mark Ashworth has been a full time photographer for over 20 years, and prides himself on the very best in professional photography and unsurpassed customer service. His studio specialises in portrait photography for all ages and a variety of genres.

Mark is also a very accomplished wedding photographer. Covering Cambridgeshire, Suffolk, Essex, Norfolk and Hertfordshire and also international destinations too.

LightBlue provides the answers to my questions when running my business. I love photography and I love LightBlue because it helps me to enjoy my photography while it takes care of the business. If my client needs something, if I need to check on the orders, if I need to send my accountant stuff, if I need to check availability, LightBlue is there with the information required. If you intend to run a business in photography, having this system as a backbone will ensure that you can focus on photography and gives peace of mind that you business will run smoothly.


Meet our SWPP stand team – Jay Emme

We’re excited to have fine art film wedding photographer Jay Emme working with us on our stand at the Societies 2017 Convention. Jay has a tremendously relaxed and fun approach to her wedding photography which you can see on her website.

Jay Emme, Relaxed Fun Wedding Photographer

I’m an international film wedding photographer, and run my business from my office at home. As soon as I saw Light Blue and met the team, it just all made sense! I’m no longer scared of finances, and no longer have a hatred of admin – I never thought that day would come. Also, once I’ve actually input my invoices ready for tax returns (oh man tax returns – NOW. SO. EASY.), I no longer have bits of paper stacked up in the corner. To-Do lists are right there on the home page, and they keep yelling at me until I actually DO them (because it’s so easy to ignore them if they’re under a stack of invoices).

The iPhone and iPad apps, are great, too. The option to carry a condensed version of my business, in my bag/pocket? Yep, I’ll take it please and thank you. Being able to use it on my iPhone and iPad is IMMENSE. Copy and paste notes and schedules for weddings days, and I’m not dealing with unprofessional bits of paper falling out my pocket.

And I love how ridonkulously fast the Light Blue Software team come back to you when you have a query. All issues (and there haven’t been many!) are resolved very quickly, with lots of help and advice along the way.

Jay Emme, Relaxed Fun Wedding Photographer

Jay Emme, Relaxed Fun Wedding Photographer Jay Emme, Relaxed Fun Wedding Photographer Jay Emme, Relaxed Fun Wedding Photographer

The Societies Convention 2017 – SWPP

There are so many excellent talks & events lined up for The Societies of Photographers 2017 Convention that we thought we’d take a little time to highlight some particularly interesting speakers.

Catherine Connor – Aspire Photography Training

The wonderful Catherine Connor of Aspire is going to be rather busy indeed at The Societies of Photographers 2017 convention as she presents seven different seminars.

Catherine’s an enthusiastic and engaging speaker and we’ve had the pleasure of hearing her share her knowledge and experience with audiences at a number of shows and conventions in the past. If you’re able to get along to (at least) one of her seminars, you’ll certainly find it worthwhile!

Damian McGillicuddy

Principal Photographer and Educator for Olympus UK – and one of the most decorated photographers in the world – Damian McGillicuddy Photography Training will be sharing his years of experience with a seminar audience at The Societies of Photographers 2017 convention.

We get to enjoy seeing Damian speak at shows throughout the year and always find them enlightening, fun and entertaining.

On Wednesday 11th, he’ll be talking abut designing a price list that helps you sell. You can read more about the seminar and book tickets here.
John Denton

We’re really looking forward to seeing John Denton Training at The Societies of Photographers convention. John’s taken a particularly interesting and meandering route into photography and has some great stories to tell!

He’s passionate about sharing his approach to working with light and models. If you can make it to one (or more) of his seminars during the convention, you’ll be sure to find it a worthwhile (and entertaining) experience!

Lisa Beaney

Lisa is one of only thirteen Adobe Certified Lightroom Experts in the country, as well as being an award winning wedding and portrait photographer. She’s delivering 4 talks during the convention:

Neil Bremner

Neil will be delivering a masterclass on building your own photography website in WordPress on Sunday 15th January.

Integrating Light Blue’s built in forms into a WordPress site is a really quick and easy process, and means that the data from your new enquiries comes straight into Light Blue without you needing to retype anything!

You can read more about the class, and book tickets, here.

Jakob Gronkjaer

On the Thursday and Sunday of The Societies of Photographers 2017 convention, Jakob Gronkjaer of Danish Apple Photography will be delivering a masterclass in studio lighting – from ‘Basic’ to ‘Advanced’ in no time. You can read more about the classes and book tickets here.

Elli Cassidy

Elli Cassidy of Mini Memories Newborn Photography will be delivering a couple of really interesting talks at The Societies of Photographers 2017 convention:

Panikos Hajistilly

Multi Award winning Photographer Panikos Hajistilly runs a successful – and beautifully equipped – home studio in North London and will be delivering a couple of talks at The Societies of Photographers 2017 convention:

Audrey Kelly

Audrey will be sharing her knowledge and experience with a couple of seminars at The Societies of Photographers2017 convention, which you might find interesting:

George Fairbairn

There’s a number of interesting classes from George Fairbairn Photographyat The Societies of Photographers 2017 convention, which you may find worthwhile:

George is known for his powerful, story telling portraits. Specialising in advertising portraiture George has had the privilege of shooting advertising campaigns as well as promotional and commercial portraits for bands, musicians, and celebrities.

Emma Joanne

Emma Joanne, principle photographer of Shotgun Photography has been shooting Weddings since 2010 and Gay Weddings since 2012, which she now specialises in.

She’ll be delivering a seminar at The Societies of Photographers 2017 convention about Gay Weddings & The Pink Pound – How to Successfully Market your Business to the Gay Community.

You can read more about the seminar and book tickets here.

Merry Christmas from the Light Blue team


Although we’re still hard at work here in the Light Blue bunker this week (19th December), we thought we should take some time out to let you know when we’ll be available to help anyone who’s going to be busy over the Christmas and New Year period.

Whether you’re a wedding photographer who’s looking forward to dealing with all of the new enquiries that tend to come in after Christmas, or just someone who’s using Light Blue to maintain their ‘Naughty or Nice’ list, we’re here to help. We’re going to be taking a bit of a break though, so we won’t be answering emails quite as quickly as normal between Christmas and New Year.

  • We’ll be offering our normal email support hours until Friday 23 December.
  • There’ll be no email support available on the UK holidays of 26 & 27 December.
  • We’ll be offering limited email support 28-30 December.
  • There will be no email support available on the bank holiday of Monday 1 January.
  • Normal email support will resume on Tuesday 3 January.

We’d like to take this opportunity to wish all of our customers a restful and enjoyable Christmas, and best wishes for a successful and prosperous 2016; thank you so much for choosing Light Blue.

Why you should always record enquiries in Light Blue

Because your photography business is based around shoots, a lot of Light Blue’s features are centred around shoot records, too. Whenever you receive a new enquiry, we’d recommend creating a new shoot record.

Recording enquiries manually doesn’t take a great deal of time, and to start off, you only need to record some basic information:

  • When is the shoot?
  • Who’s your client?
  • How did they hear about you? (which is vitally important when it comes to measuring the effectiveness of your marketing)


It’s all even easier if you’re using one of Light Blue’s built in forms or one of our fantastic API integrations, because all of this information simply flows into Light Blue’s Inbox.


Following up on enquiries

Recording all of your enquiries means that you can be reminded to follow each of them up. That doesn’t have to take long, a simple email template and/or SMS message can be sent with just a few clicks and will gently push up the number of converted enquiries through the year.


Managing the enquiries that don’t book.

Inevitably there will be enquiries that don’t come to fruition. Prospective clients may respond and let you know that they’re not going to make a booking with you, or they may simply not get back in touch with you.

Enquiries that let you know that they’re not going to book can be marked as cancelled right away. Recording a cancel reason can be helpful for reporting later.

Enquiries that have gone stale can be managed in a few ways. There’s a built in quick query in the Shoots view which will show all enquiries that don’t have any outstanding tasks associated to them – presumably by this point you’d added your enquiry workflow and have completed all of the tasks (responding to the enquiry and following it up some time later).


You may prefer to have a task within your enquiry workflow which reminds you to mark the shoot as cancelled so many days after the enquiry date – it’s a basic way of managing it and you’ll need to remember to disregard and delete that task if the enquiry does get confirmed.


You could create a more detailed query that shows enquiries for a specific type of shoot that you followed up a few weeks ago and still don’t have any outstanding tasks – it’s reasonable to assume that these enquiries aren’t going anywhere and can now be marked as cancelled.


“I get a lot of enquiries, why should I bother?”

By recording all of your enquiries in Light Blue, you’re building up a wealth of useful information that can help to guide your future marketing decisions. Even if the enquiry doesn’t lead to a booking, it’s worth having that information so that you can measure the effectiveness of your marketing.

Using custom reports and the list view – which we talked about in this article – you can see which dates are proving most popular, when the peak times for enquiries are, you can compare this years enquiry volume with that of previous years, you can track your enquiry conversion rate and you can also see which of your marketing streams are providing the most enquiries and conversions.

The more information you have about your business, the more you can do with it and the harder you can make it work for you.