tl;dr: we’ve taken care of this so that you don’t need to do anything.
On 14 September 2019, new regulations are being introduced across Europe to protect people using cards to pay for goods and services online. These new regulations are called Strong Customer Authentication (SCA) and will add a requirement for two-factor authentication for many online payments.
The requirement for two-factor authentication means that affected transactions will require something in addition to the card number. Details will vary between card providers, but they might include codes generated by your online banking app, a security dongle, etc.
If you’re using our popular online contract signing or online invoice payment services and accepting card payments from your clients via our Stripe integration, you will be affected by SCA. However, we have already made all of the necessary changes and there is nothing that you need to do. Your clients won’t notice anything different: they’ll still be able to pay you quickly and easily by card.
If you’re not already using our online contract signing and invoice payment services, we’d be delighted to show you why photographers give us so much great feedback about them. Our customers love how easy these services make it for their clients to confirm a booking or pay an invoice.
You can find out more about our online contract signing service in this video tutorial, while this tutorial shows you how to go about publishing invoices for payment online. If you need any help getting started with these services (or with any other aspect of using Light Blue) get in touch with us and we’d be delighted to provide you with one-to-one help via a screen-sharing session.