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🎥 Adding password protection to Light Blue

A username and password already protect Your Light Blue account on our website, but you may like to add another layer of security to the desktop app by requiring users to log in when they launch it. 

To learn more about how to do this watch the video below; though if you prefer to learn by words and pictures, have a read of the help article instead!

Adding a password to each staff member

To enable the log-in feature there needs to be at least one Staff Resource with a password; this is done in the “Resources” section of Preferences by clicking on the “Set Password” button.
👉 If needed it’s also possible to restrict access to Light Blue in different ways for different staff members; this help article explains how.

Enabling the log-in dialog

Once you’ve set a password for at least one Staff Resource, you can check the “Show User Login Dialog When Launching Light Blue” option in the Account section of Preferences. The next time anyone launches Light Blue, they’ll be presented with a dialog asking for their username and password before proceeding. NB. If you’re using a shared computer do not check the “Remember this password in my keychain”.

You can add Staff Resources without creating a password for them; they will be able to log in to Light Blue without entering a password at the login dialog. If however you also check the “Require Staff Password To Log In” box you will need to create a password for every Staff Resource.

NB. If “Show User Login Dialog When Launching Light Blue” is checked, and “Require Staff Password to Log In” is unchecked, there’s nothing to stop someone from logging in; the purpose of the login dialog is simply to get staff members to identify themselves.

Changing the log-in dialog

Once in Light Blue, you can log in as a different staff member without needing to quit and relaunch Light Blue. Simply click “File” from the main menu bar and choose “Change Login” from the drop-down menu.

Changing (or forgetting!) passwords

If they wish to, staff members can change their password at login. However if anyone forgets their password it will need to be reset by a staff member with full admin access to change their password in the Resources section of Preferences. If the forgetful staff member already has full admin access, they can log in using the username and password for the main Light Blue account and then change their password.

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