Using text messages to stay in touch with clients and cut down on missed appointments

Light Blue makes it easier than ever to stay in touch with your clients, or make sure that they turn up for their appointments because you can send text messages directly from within our desktop and mobile apps.

Text messages can be sent to individual clients, but we’ve also created tools that make it easy to send messages to a selection of clients, or send out reminders for the shoots and appointments that they’ve booked with you. Your clients’ replies can go straight to your mobile phone, and our customisable templates make it easy to set up personalised messages using our mail-merge tags.

You don’t need a subscription to our online services to send text messages from Light Blue, and text messaging credits cost as little as 7p per message. We’ve given everyone five free credits, so that you can try it out for yourself.

You can find out more about Light Blue’s text messaging features in this short video tutorial, and we’ll be presenting a webinar that goes into more detail at 13:30 on Wednesday 9 November. As with all of our webinars, we’ll be going into more detail than we can in our short video tutorials and also answering any questions that you might have about our text messaging service.

You can sign up for the webinar here.

(Text messages can’t be sent to US or Canadian phone numbers at the moment. We’re hoping to be able to let all our customers in the USA and Canada take advantage of this feature in the near future.)